João S.

An IT individual that takes advantage of the tools and technologies available in the market to grow professionally in a productive way.


Experience

Product Support Engineer

My main function and what I do to contribute to the success of BOLTTECH is to provide root cause analysis and investigate and troubleshoot hardware and software issues related to the technological infrastructure of BOLTTECH. I'm in constant communication with client's teams and will liaise closely with internal teams to reproduce and resolve issues. At the moment I'm mostly working and interacting with, HTML5, CSS3, JS, PHP and MYSQL, JIRA.
Technologies And Tools involved on my current professional challenge
2022 - NOW

Application Support Specialist

This role contributed to the success of SOFYNE by providing global support services to our customers for Manufacturing Execution System projects from solution project design phase and implementation, to deployment as well as post go-live support. As an Application Support Specialist, I was responsible for deploying, configuring and testing the solution, and also managing support to manufacturing sites. On this professional experience I have mostly worked and interacted with Google Cloud Platform, C# and JS plus PL/SQL.
Technologies And Tools That I am interested, and I liked working
2022

IT Specialist • Developer • Remote Support Engineer

Awesome experience since day one, my main functions included maintaining and expanding the technology infrastructure of the company. My journey started in the IT department, where I got in touch with troubleshooting hardware and software issues and development with the Microsoft Power Platform. After my IT experience, I had a role in the Software department where I got in contact with C# and T-SQL by using them to maintaining and expanding some applications that are used in our projects. My last role was being a Remote Support Engineer, where I participated actively in troubleshooting hardware and software issues related to our projects from all around the world.
Technologies And Tools That I Enjoyed To Use And Interact During This Experience
2020 - 2021

Web Developer

My first experience in the professional world couldn't be better. So much knowledge that I have gained from this professional experience. My main responsibilities were maintaining, expanding and scaling websites plus online stores. The main technologies that I have used during this experience were: HTML5, CSS3, JS, PHP, MYSQL, BOOTSTRAP, PRESTASHOP and WORDPRESS.
Technologies And Tools That I Loved To Use And Interact During This Experience
2018 - 2019

Education


Technologies & Tools That I HAVE WORKED WITH


Things that I to do in my spare time


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